VCare Features

VCare aged care software features a comprehensive set of tools designed to help providers manage residents, care plans, administration, billing, reporting and medication within one connected system.

It also supports sales and marketing processes, giving organisations full visibility across their operations

The system stores all resident/service user files centrally, accessible via a desktop or mobile app. This allows for a reduction in time-consuming record keeping activities, providing your staff with more time to do what they do best, care for their residents.

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VCare Platforms

VCare® is available via desktop  and browser applications. Browser applications mean users can access VCare from anywhere and at any time enabling better outcomes for your residents.

VCare® platforms include:

Browser Applications 

Our suite of browser applications gives frontline staff secure access to VCare from any device, anywhere.

VCare Kiosk 

VCare Kiosk provides a simple, user-friendly interface that gives care staff quick access to essential care information.

VCare Desktop Application

Our desktop application provides access to comprehensive operational data, along with advanced administrative tools.

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Care Management Features

VCare supports day-to-day care delivery with tools for managing resident records, assessments and care plans. Information can be updated in real time, helping staff maintain accurate records and ensuring continuity of care across teams.

  • Assessments & Measurements
  • Charts and observations
  • Relationships & contact information
  • Checklists
  • Task assignment to job roles
  • Daily care monitoring
  • Admissions Management
  • Progress Notes Automated
  • Automated Transfer Letter
  • Residents Record
  • Evidence-based care plans
  • Triggers and Alerts
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Admin, Sales and Marketing

The Admin, Sales & Marketing features are designed to give you more control and management of your facility.

  • Prospect management
  • Waiting lists
  • Holds
  • Documents
  • Accounts Integration
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Governance, Compliance and Oversight

Gain complete oversight of your organisation with real-time compliance monitoring, governance tools, and detailed dashboards.

  • Evidence Based Assessments and Care Plans
  • Evidence Based triggers and Checklists
  • Reporting Functions
  • Audit Logs
  • Dashboards
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Incidents, Complaints and Compliments

VCare keeps track of all the vital data on your resident and the care they receive. VCare functionality includes:

  • Checklist of tasks
  • Task assignment
  • Reports
  • Event monitoring
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Finance and Billing

Reduce the time needed for invoicing and improve accounts management with VCare’s advanced billing functionality.

  • Invoicing
  • Funding
  • Batch lists
  • Comfort Accounts
  • Services
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Medication Management

Streamline medication management with powerful tools designed to improve accuracy, efficiency, and compliance.

  • Links with medication management systems
  • Automatic updates to resident record
  • Pushes resident demographics to medication management systems to speed up set-up times
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Security

VCare protects sensitive data with ISO 27001-certified security, robust access controls, and secure infrastructure.

  • Auto log off
  • Function and role based security model
  • Password control
  • Activity logging
  • Hosting in line GDPR requirements and international best practice techniques

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