VCare Features

VCare® aged care software features a comprehensive set of tools designed to help providers manage residents, care plans, administration, billing, reporting and medication within one connected system.

It also supports sales and marketing processes, giving organisations full visibility across their operations

The system stores all resident/service user files centrally, accessible via a desktop or mobile app. This allows for a reduction in time-consuming record keeping activities, providing your staff with more time to do what they do best, care for their residents.

VCare® Platforms

VCare® is available via desktop  and browser applications. Browser applications mean users can access VCare from anywhere and at any time enabling better outcomes for your residents.

VCare® platforms include:

  • Browser Applications
  • VCare® Kiosk
  • Full Desktop VCare®

Care Management Features

VCare supports day-to-day care delivery with tools for managing resident records, assessments and care plans. Information can be updated in real time, helping staff maintain accurate records and ensuring continuity of care across teams.

Care management features include:

  • Assessments & Measurements
  • Charts and observations
  • Relationships & contact information
  • Checklists
  • Task assignment to job roles
  • Daily care monitoring
  • Admissions Management
  • Progress Notes Automated
  • Automated Transfer Letter
  • Residents Record
  • Evidence-based care plans
  • Triggers and Alerts
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Admin, Sales and Marketing

 

The Admin, Sales & Marketing features are designed to give you more control and management of your facility.

  • Prospect management
  • Waiting lists
  • Holds
  • Documents
  • Accounts Integration
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Governance and Oversight

 

VCare is tailored to your organisational structures and processes so your mandatory reports and key performance indicators are available at a click of a button. The key to good decision making is accurate and up to date information.

  • Evidence Based Assessments and Care Plans
  • Evidence Based triggers and Checklists
  • Reporting Functions
  • Audit Logs
  • Dashboards
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Incidents, Complaints and Compliments

 

VCare® keeps track of all the vital data on your resident and the care they receive. VCare® functionality includes:

  • Checklist of tasks
  • Task assignment
  • Reports
  • Event monitoring
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Finance and Billing

 

 

Dramatically reduce the time needed for invoicing and improve accounts management. Functionality includes:

  • Invoicing
  • Funding
  • Batch lists
  • Comfort Accounts
  • Services
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Medication Management

 

 

Dramatically reduce the time needed for medication management. VCare® medication management functionality includes:

  • Links with medication management systems
  • Automatic updates to resident record
  • Pushes resident demographics to medication management systems to speed up set-up times
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Security

 

 

VCare is a secure system with management of access to the server environment where the solution is held. Information is protected by:

  • Auto log off
  • Function and role based security model
  • Password control
  • Activity logging
  • Hosting in line GDPR requirements and international best practice techniques