VCare Features

VCare aged care software features a comprehensive set of tools designed to help providers manage residents, care plans, administration, billing, reporting and medication within one connected system.

It also supports sales and marketing processes, giving organisations full visibility across their operations

The system stores all resident/service user files centrally, accessible via a desktop or mobile app. This allows for a reduction in time-consuming record keeping activities, providing your staff with more time to do what they do best, care for their residents.

VCare Platforms

VCare is available via desktop  and browser applications. Browser applications mean users can access VCare from anywhere and at any time enabling better outcomes for your residents.

VCare platforms include:

Browser Applications 

Our suite of browser applications gives frontline staff secure access to VCare from any device, anywhere.

VCare Kiosk 

VCare Kiosk provides a simple, user-friendly interface that gives care staff quick access to essential care information.

VCare Desktop Application

Our desktop application provides access to comprehensive operational data, along with advanced administrative tools.

Care Management Features

VCare supports day-to-day care delivery with tools for managing resident records, assessments and care plans. Information can be updated in real time, helping staff maintain accurate records and ensuring continuity of care across teams.

  • Assessments & Measurements
  • Charts and observations
  • Relationships & contact information
  • Checklists
  • Task assignment to job roles
  • Daily care monitoring
  • Admissions Management
  • Progress Notes Automated
  • Automated Transfer Letter
  • Residents Record
  • Evidence-based care plans
  • Triggers and Alerts

Admin, Sales and Marketing

The Admin, Sales & Marketing features are designed to give you more control and management of your facility.

  • Prospect management
  • Waiting lists
  • Bed holds
  • Comprehensive document management
  • Accounts integration

Governance, Compliance and Oversight

Gain complete oversight of your organisation with real-time compliance monitoring, governance tools, and detailed dashboards.

  • Evidence based triggers and checklists
  • Rich reporting in all areas
  • Audit logs
  • Detailed dashboards

Incidents, Complaints and Compliments

VCare keeps track of all the vital data on your resident and the care they receive. VCare functionality includes:

  • Checklist of tasks
  • Task assignment
  • Reports
  • Event monitoring

Finance and Billing

Reduce the time needed for invoicing and improve accounts management with VCare’s advanced billing functionality.

  • Private and HSE-funded billing
  • Automated recurring charges 
  • Direct debit integration
  • Flexible service charging
  • Reconciliation and reporting 

Quality Improvements

Create and track quality improvement projects across your facility, assign corrective actions and tasks, and keep all related records in one place.

  • Quality improvement projects
  • Corrective action management
  • Progress tracking
  • Event and incident reviews
  • Improvement reporting

Security

VCare protects sensitive data with ISO 27001-certified security, robust access controls, and secure infrastructure.

  • MFA & single sign-on functionality 
  • Auto log off
  • Function and role based security model
  • Password control
  • Activity logging

What Our Users Say

“VCare is a user-friendly, intuitive solution that meets all our care planning needs. Staff find the system easy to use. Features such as the triggers and alerts, handover and clinical indicator report, and graphs help us to manage, monitor and review the quality of care delivered.”

John Keaveney
Chief Financial Officer
Nazareth Care

Ready to See VCare in Action?

See how VCare can help your team consolidate records, reduce time searching for information and give you more time to focus on delivering the best care possible.