“I would rate the system and service overall as extremely high. The product itself is great but it’s the people of VCare and how supportive they are that is what impresses us most. I would recommend VCare to any other organisation in this industry”.
Nazareth chose VCare because it offered the most comprehensive/ best practice care management solution available in the Irish market. VCare links all our care staff from initial data entry up to dashboard variance reporting, across our 7 locations (526 beds). The Comprehensive Care Plan and the ability to tailor supporting daily flows for Nazareth care staff to action represent a huge plus in optimising the provision of care to our Residents. VCare also allows us link to both our HR (TMS) and medication management system (Nu-Life), thereby significantly cutting down on user administration, with a single log in for IT staff. As a product, VCare continues to evolve, providing significant future growth areas for Nazareth including Resident activities management and in capturing actual food menu requirements. VCare provide excellence in both in the initial and follow up levels of support with VCare being a pleasure to work with, representing true long term partners for Nazareth
“VCare is a user friendly, intuitive solution that meets all our care planning needs. Staff find the system very easy to use. Features such as the triggers and alerts, hand over report, clinical indicator report and graphs help us to manage, monitor and review the quality of care delivered.”
“The touch-friendly kiosk has been a real winner for us. Staff comment on how easily accessible information is for each resident. Care planning and routine assessments are structured enabling a systematic approach. Daily care tasks can be recorded in a user-friendly timely manner.”
“Once implemented the staff found the kiosk was user-friendly and easy to use. The staff welcomed the new initiative and were very supportive of each other. Speaking to these staff four months after implementation they would not return to the paper method.”
“Having seen the system and how user-friendly it was, in particular, the kiosk, it made life so simple for all the staff. We have not had one issue of concern raised from a member of staff with regard to using the system. The backup support is excellent and always available to give advice and assistance.”