The top 5 benefits of VCare Software

There are many different Residential Care software providers on the market in Ireland, each with their own strengths and weaknesses. VCare has been designed with Residential Care settings at the forefront of everything. With this in mind, VCare is evidence–based with alerts to notify when recordings are outside of the normal ranges. VCare has been created to save your staff time, keep your residents safe and ensure you always meet regulatory requirements. 

At VCare, we understand that accurate, up-to-date and relevant data is key to providing Management and Registered Providers with the information needed to ensure the level of care being provided meets the needs of the residents, HIQA standards and regulatory requirements.  

If you don’t agree with us already that VCare is the best software for your facility, have a read below of our top 5 benefits of VCare Software

Highly effective governance and communication tool 

Standards and Requirements for Residential Care settings are rapidly and constantly evolving which requires those in charge to make informed and accurate decisions. VCare is an evidence-based system which gives you the tools and confidence to make these decisions.  

One of the biggest issues with a paper-based system in long term care is the volume of information gathered in a resident’s files, and how difficult and time-consuming it is to quickly find data when required. Care items being missed, evaluations not being recorded or re-assessments not being completed due to human error or lack of prompts is another major challenge resulting from a paper-based system.  

In VCare all information is in real-time so you can be confident that you have access to all of the latest information about a resident, whenever you need. Having all the information up to date puts you in a great position to care for your residents, give your staff confidence in their work and allows management to have accurate and up to date data for reporting purposes. 

“Invariably, where HIQA finds services that are well managed, it also finds residents and service users who enjoy a good quality service that protects and promotes their rights” 

Mary Dunnion. Chief Inspector of Social Services and Director of Regulation with HIQA 

Reporting and KPI functionality  

All Residential Care Settings are different and therefore require unique reports and KPI information out of their software. VCare has the ability to make your data work for you, along with the standard reports of: 

• Admissions + Discharges 
• Measurement, Assessment and Care Plan Analysis 
• Daily Flow + Chart Completion Overviews 
• HIQA defined Clinical Indicators Report 
• Staff activity levels 

VCare can create custom KPI reports and Dashboards that support the oversight of Care, Prospects and Finance activities to ensure accurate and up-to-date information. By being able to have custom dashboards and reporting, you see everything you at the click of a button. This saves your staff time when compiling reports and assists in ensuring HIQA compliance.  

Time saving 

The fundamental challenge with a paper-based system is multiple data entry points. Records or information not being stored in the correct place can be very frustrating to access and is time-consuming for users to manage. This can result in a duplication of data, inconsistent, or even missing data.   

By recording information in VCare, there is a single point of data entry, which results in real time information that is readily available in seconds. By introducing an electronic system such as VCare and going paperless you are reducing the time staff spend on manual data entry, giving your staff more time on tasks that add value to your facility such as caring for your residents.

Intuitive triggers & workflows  

VCare helps improve your resident’s outcome by improving the quality of care they receive from your staff.  One major challenge for staff is the visibility of clinical items that have been completed, due or are overdue. VCare is an evidence-based system with intuitive triggers which alert staff when recordings are outside the normal ranges. VCare also allows the review of completed, in progress and overdue care items. Triggers and checklists can be set to ensure care actions are completed.  

VCare can help with performance management as it maintains a record of the task, date, time and who completed the work. The assessments and events functionality can have built-in decision trees and pathways which aid in critical thinking. ‘Help’ text in assessments can prompt staff and guide their clinical decision making as well. 

Incomplete assessments can be a major challenge for residential care facilities. VCare assessments have the ability to have mandatory fields ensuring the user completes all critical sections before the assessment can be marked as complete. VCare can also identify key risk areas for each resident which allows you to monitor any ongoing changes for that particular resident and aids staff in the completion of Care Plans. 

“VCare is a user friendly, intuitive solution that meets all our care planning needs. Staff find the system very easy to use. Features such as the triggers and alerts, hand over report, clinical indicator report and graphs help us to manage, monitor and review the quality of care delivered.” 

Bertie Reaney, Assistant Director of Nursing, Aras Chois Fharraige 

Local support  

With different time zones all over the world how can you be sure you will receive constant support from an overseas provider? Making sure you have ongoing support is a crucial aspect of choosing a software solution, the VCare team is located locally in Galway so you can have peace of mind that you will always be able to reach them and they will be more than happy to assist.  

When initially implementing a new software, especially coming from a paper-based model, it can be a daunting task convincing your staff that it’s the right move. Having ongoing local support that can easily provide training to your staff not only makes sure you know how to use the software but gives your staff confidence that help is there should they need it. VCare offers 24/7 support and provides detailed training as part of the implementation process along with ongoing telephone and email support available to all users of the software.  

Contact us today to find out more about VCare and how we can help your Residential Care Facility.