VCare is an electronic way of meeting all of your care and support planning requirements practically, efficiently, and in line with best practice and regulatory requirements.

The system stores all resident/service user files centrally, accessible via a desktop or mobile app. This allows for a reduction in time-consuming record keeping activities, providing your staff with more time to do what they do best, care for their residents.


VCare Platforms

VCare is available via desktop, mobile and browsers. Browser and mobile applications mean users can access VCare from anywhere and at any time enabling better outcomes for your residents.

VCare platforms include:

  • Browser Applications
  • Mobile Applications
  • VCare Kiosk
  • Full Desktop VCare

Care Management

Comprehensive and easy to use, VCare’s care plans will increase the quality of care provided to your residents.

The solution will provide you with:

  • Assessment and measurements
  • Charts and observations
  • Relationships & contact information
  • Checklists
  • Task assignment to job roles
  • Daily care monitoring
  • Admissions Management
  • Progress Notes Automated
  • Automated Transfer Letter
  • Residents Record
  • Evidence-based care plans
  • Trigger & alerts

Admin, Sales and Marketing


The Admin, Sales & Marketing features are designed to give you more control and management of your facility.

  • Prospect management
  • Waiting lists
  • Holds
  • Documents
  • Accounts Integration
  • And much more



VCare is tailored to your organisational structures and processes so your mandatory reports and key performance indicators are available at a click of a button. The key to good decision making is accurate and up to date information.

  • Evidence Based Assessments & Care Plans
  • Evidence Based Triggers and Checklists
  • Reporting Functions
  • Audit Logs
  • Dashboard

Incidents, Complaints and Compliments


VCare keeps track of all the vital data on your resident and the care they receive including incidents, complaints and compliments.

  • Checklist of tasks
  • Task assignment
  • Reports
  • Event monitoring
  • And much more



Dramatically reduce the time needed for invoicing and improve accounts management.

  • Invoicing
  • Funding
  • Batch lists
  • Comfort Accounts
  • Services

Medication Management


Dramatically reduce the time needed for medication management

  • Links with medication management systems
  • Automatic updates to resident record
  • Pushes resident demographics to medication management systems to speed up set-up times



VCare is a secure system with management of access to the server environment where the solution is held. Information is protected by:

  • Auto log off
  • Function and role-based security model
  • Password control
  • Activity logging
  • Hosting in line GDPR requirement and international best practice techniques