- Saves Time
- No lost paperwork
- HIQA Compliance
- GDPR Compliant
- Evidence-Based Care Plans and Assessments
- Trigger Alerts
The VCare Complete implementation process takes place over 6-8 weeks. This includes:.
- Audit of Records
- Process Mapping
- Customisation of system
- Training for staff
- Go live
- Ongoing Support
Using proven methods of care for your residents is important, that is why all care plans and assessments contained within VCare Complete are evidence-based.
- Best Practice Care Plans and Assessments
- Developed by our dedicated R&D Team
- Updated with HIQA / Regulatory Trends and Analysis
VCare Complete works with a range of other solutions to ensure all of your needs are met.
- Accounting & Payroll Systems
- Quality Management System
- Medication Management Systems
- Single Assessment Tool
The trigger function alerts the care staff when a resident measurement or assessment score falls outside the accepted normal range. The system provides recommendations including:
- Actions and interventions
- Updates to care plans
- Suggestion to create a new care plan
Comprehensive IT and care planning support is available by phone or email.
- 24 Hour Support
- Education and Training
- Annual User Forum
VCare Complete provides you with an overview of the activities completed at any stage within your facility.
- Daily flows
- Care plan interventions
- Care plan evaluations
- Clinical indicators
“VCare Complete is a user friendly, intuitive solution that meets all our care planning needs. Staff find the system very easy to use. Features such as the triggers and alerts, hand over report, clinical indicator report and graphs help us to manage, monitor and review the quality of care delivered. HCI worked with us to customise the system and it has really increased efficiency and the quality of care our residents receive.”
The touch-friendly kiosk has been a real winner for us. Staff comment on how easily accessible information is for each resident. Care planning and routine assessments are structured enabling a systematic approach. Daily care tasks can be recorded in a user-friendly timely manner. HCI’s experience and knowledge of VCare Complete was very evident throughout the implementation process and they continue to provide us with a great support service.
Once implemented the staff found the kiosk was user-friendly and easy to use. The staff welcomed the new initiative and were very supportive of each other. Speaking to these staff four months after implementation they would not return to the paper method.
Having seen the system and how user-friendly it was, in particular, the kiosk, it made life so simple for all the staff. We have not had one issue of concern raised from a member of staff with regard to using the system. The backup support is excellent and always available to give advice and assistance.”
VCare Complete is an intuitive solution that has triggers, alerts, hand over report, clinical indicator report and evidence-based care plans and assessments. The solution is continually updated with new features. Our experience of working with HCI and VCare was very rewarding, they are experts in care planning and their support service are excellent.
We selected VCare Complete after an extensive search. The system is user-friendly and support has been courteous, patient and willing to assist. The transition to become a paperless office was seamless and the software allows us to enter and access information quickly and easily – a critical function for our urgent care setting. Care Plans and Assessments were customized to suit our needs. Alerts are triggered to notify the care team when results are outside the normal thresholds. Hand over report and Transfer Letters are provided at the click of a button. VCare is a real winner with all our staff and it enables them to do what they do best…. care for the residents.